AI Engagement Manager | Careers

Role at a glance

Reports to	TBD
Location	Remote — anywhere in Europe (quarterly meetups, occasional client travel)
Level	Mid-Level
Function	Delivery · Client

About the Role

AI Engagement Managers are the operational seat on a client account at PromptPartner. You own the account end to end — the relationship, the delivery, the follow-through — and you keep the team doing the work on the ground (Forward Deployed Strategists and Engineers) on track, on scope, and on time.

This is a role for people who are execution-first. You have run projects or accounts end to end, you know what it feels like when the work actually has to ship, and you take the same care with a client check-in as with a production readout. You are the person the client calls. You are also the person the team looks to when an engagement is drifting.

What you own: the first meeting, the pre-meeting brief, the four-week assessment, the executive readout, the build, the handoff, and the conversations that turn one engagement into the next. We put a euro figure on what AI can do in the client’s business in four weeks — and then we build it with their people. A governed system they own from day one. Your job is to keep that motion honest, on schedule, and worth repeating.

To be very honest, we’re not for everyone. We move fast. We make decisions quickly. We value output over hours. If you thrive on ownership and want your work to matter — welcome home.

What You’ll Do

Own the account end to end. Be the client’s main point of contact — run the relationship, the communication cadence, and the expectations from first meeting to ongoing partnership.
Run engagements day to day. Own the plan — milestones, deliverables, dependencies, risks — and keep Forward Deployed Strategists and Engineers unblocked and accountable for what they ship.
Keep the client in the loop. Pre-meeting briefs, post-meeting follow-ups, weekly status, custom demos — so the client always knows what’s happening, what’s next, and what it means for their ROI targets.
Manage scope with a straight face. Turn the client’s asks into clear outcomes and ROI targets, and hold the line when the conversation drifts.
Drive to the readout. Present assessment findings and results to stakeholders, defend recommendations, and make sure what we promised is what lands.
Grow the account after deployment. Map the organisation, surface the next set of high-value workflows, and turn one engagement into the next.
Feed the playbooks. Bring what you learn from each account back into PromptPartner’s playbooks and patterns so the next engagement moves faster.

What We’re Looking For

A track record of running projects or client accounts end to end — in consulting, implementation, client success, or an operator role — where you were accountable for the whole outcome.
Account management instincts. You’ve owned client relationships through the messy middle — expectation management, follow-through, and the unglamorous work that keeps accounts healthy.
Execution focus. You ship. You track what’s done against what’s promised, you chase the last ten percent, and you treat deadlines as commitments.
Executive communication. You can prepare for and sit in a room of senior stakeholders, present progress and findings clearly, and handle pushback without flinching.
First-principles thinking. You don’t reach for the framework or the template — you work from the actual business problem.
Commercial sense. You understand where the value is, who’s paying for it, and what a successful engagement looks like from the client’s side of the table.
AI-native. You use AI tools every day, you’ve followed the space closely, and you have a real point of view on where agents work, where they don’t, and what’s coming next. You can scope an AI implementation and communicate clearly with engineers about what to build.
Full ownership. You run your engagements with minimal oversight, and you’re accountable for what the engagement achieves.
Remote anywhere in Europe. Comfortable with occasional client travel.

Helpful Experience

Client success, customer delivery, or account management at a software, SaaS, or services company — especially in B2B
Consulting or implementation experience at a boutique or mid-tier firm, or project management / PMO roles in a digital, AI, finance, or operations context
Founder or early operator at a company that sold into the enterprise — you know what a good vendor actually feels like
Hands-on experience deploying AI tools in a real business context, even if you weren’t the one writing the code

Why PromptPartner

Real ownership. Tired of recommendations that never get implemented, or of polishing decks no one reads? Here you build systems that ship and run. The client owns them from day one.
High-bar team. Everyone here is someone you’ll want to learn from — operators, engineers, and strategists at the top of their craft. No politics. No ego wars.
Direct access. CFOs, COOs, ops leads — with none of the layers, decks-for-decks’-sake, or process overhead of a traditional firm.
You own the full loop. Find the problem, frame it, scope the solution, see it ship, see it run.
Small, early team. Your judgment shapes the product, the playbooks, and how PromptPartner scales.
Early to the thesis. We bet on this category before it was obvious — and we’re already putting a euro figure on AI for companies doing nine figures of revenue.

What You Get

Remote-first — work from anywhere in Europe
Flexible hours — output over hours. Limited meetings, deep-work focus.
Learning — annual learning budget and mentorship from day one.
Equity — shared success. Your work is in the company.
Gatherings — quarterly in-person meetups with the whole team.
Real impact — your work powers AI systems for real businesses.

How to Apply

Send your CV and a short note on a project or account you’ve owned end to end — the client, the problem, the outcome — via promptpartner.ai/careers.

Apply now · promptpartner.ai/careers

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Employment is subject to a standard confidentiality and non-disclosure agreement.

PromptPartner AI — AI that does measurable work inside your company.