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Client Success

Client Success Manager

Turn AI Projects Into Long-Term Partnerships

RemoteClient Success

Why You're Here

You're not a project manager. You're a problem-solver who happens to work with clients.

Maybe you've seen agencies deliver great work but lose clients anyway. Maybe you know that the real value isn't in the first project—it's in the relationship that grows from it. Maybe you're tired of firefighting problems that should have been prevented.

At PromptPartner, we build AI automation systems for European B2B companies. Our clients pay for systems that transform how they work. Your job is to make sure they get results—and want to do more with us.


🎯 What You'll Do

  • Own the client journey from kickoff to ongoing partnership
  • Run weekly sprints and make sure we hit deadlines
  • Spot problems early and solve them before clients notice
  • Build relationships that turn initial projects into long-term partnerships
  • Create documentation so knowledge never gets lost
  • Coordinate with delivery teams to keep projects on track
  • Report on client health and identify expansion opportunities

📋 A Typical Week Looks Like

DayActivities
MondayReview all active projects, flag risks, prep for client calls
Tuesday-ThursdayClient check-ins, internal syncs, problem-solving
FridayUpdate dashboards, send weekly reports, plan next week

🤖 AI Tools at Work

We're an AI company—we use AI tools ourselves.

  • You'll use AI assistants to draft client communications faster
  • You'll use AI for meeting summaries and documentation
  • You should be comfortable writing clear briefs for technical teams
  • Staying current with AI tools is part of the job—things change weekly
  • Experience with AI tools in your workflow is a strong plus

🧠 You're Right for This If...

  • You've managed B2B client relationships (agency, consulting, or SaaS)
  • You're organized without being bureaucratic
  • You communicate clearly—in writing and on calls
  • You take ownership of the full outcome
  • You're comfortable with technical concepts and understand how systems work (no coding needed)
  • You can handle difficult conversations with honesty and empathy

✗ This Isn't for You If...

  • You wait for problems to become crises before acting
  • You struggle to say "no" or push back on unreasonable requests
  • You need detailed instructions for every task
  • You're not comfortable in a fast-paced environment
  • You avoid difficult conversations

✨ What You Get

BenefitDetails
LocationRemote (anywhere in Europe)
CompensationBase + Success Bonus
LearningAnnual learning budget
Home OfficeSetup budget provided
EquityParticipation from day one
GrowthPath to Head of Delivery

🔧 Tools You'll Use

  • Project Management: Notion, Asana, or similar
  • Communication: Slack, Zoom, email
  • Reporting: Google Sheets, Airtable, dashboards
  • Documentation: Notion, Loom for video walkthroughs
  • AI Tools: Claude, ChatGPT for drafting and summarizing

💌 How to Apply

Tell us:

  1. A client relationship you saved or expanded — what was the situation and what did you do?
  2. How you'd handle a project falling behind schedule — with a client who's already frustrated
  3. What "client success" means to you — in 2-3 sentences

PromptPartner AI — We build long-term partnerships.